What if I'm not happy with the product? Updated 30 April 2021 15:26 If, for whatever reason, you or your cat are unhappy with the product, please contact firstname.lastname@example.org for help. Related articles How do I return an item? What happens if I want to return the item after 14 days? Why can't I buy different sized packs of Lovebug™ cat food? Can I exchange the item? How long will it take for my refund to be processed? Comments 0 comments Article is closed for comments.