Are you planning to make Lovebug™ cat food available to buy in shops?
Not just yet. For now, it’s only available to buy on this website.
Do you deliver to my area?
Lovebug™ cat food can be delivered anywhere in the UK. Hooray! Some areas in the UK are harder to reach*. In these lo...
Do you ship internationally?
As we're a new brand, we're currently only available for customers in the UK.
When will my Lovebug™ cat food order arrive?
For individual purchases, there are two shipping options available: standard 3-5 day delivery or next day delivery (t...
How much do you charge for deliveries?
Standard delivery (3-5 working day) Orders under £29: £3.95 Orders over £29: Free* Special delivery Next day track...
Can I choose a specific time or day for my delivery?
This currently isn't available. But if you need your Lovebug™ cat food super fast, you can choose next day delivery –...
What happens if I'm not in when my order arrives?
If you're not home when your order arrives, Royal Mail, Hermes or DPD will leave a calling card, or you'll receive an...
What should I do if my order hasn't been delivered yet?
Sorry if your order is late! Email email@example.com so the team can sort it out for you.
Do you offer contact-free delivery?
Lovebug™ cat food is delivered by Royal Mail, Hermes or DPD, who follow social distancing measures and current UK Gov...