What should I do if my order hasn't been delivered yet?
As you’ve likely seen reported in local media outlets, the UK is currently experiencing significant delays to parcel ...
Are you planning to make Lovebug™ cat food available to buy in shops?
Not just yet. For now, it’s only available to buy on this website.
Do you deliver to my area?
Lovebug™ cat food can be delivered anywhere in the UK. Hooray! Some areas in the UK are harder to reach*. In these lo...
Do you ship internationally?
As we're a new brand, we're currently only available for customers in the UK.
When will my Lovebug™ cat food order arrive?
For individual purchases, there are two shipping options available: standard 3-5 working day delivery, or next day de...
How much do you charge for deliveries?
Standard delivery (3-5 working day) Orders under £29: £3.95 Orders over £29: Free* Special delivery Next day track...
Orders placed before 2pm will be shipped the same day. We deliver throughout the UK Mainland within 3-5 working days ...
What happens if I'm not in when my order arrives?
If you're not home when your order arrives, Royal Mail or Hermes should leave a calling card, or you'll receive an em...
Do you offer contact-free delivery?
Lovebug™ cat food is delivered by Royal Mail or Hermes, who follow social distancing measures and current UK Governme...