Delivery

  • Are you planning to make Lovebug™ cat food available to buy in shops?

    Not just yet. For now, it’s only available to buy on this website.

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  • Do you deliver to my area?

    Lovebug™ cat food can be delivered anywhere in the UK. Hooray! Some areas in the UK are harder to reach*. In these lo...

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  • Do you ship internationally?

    As we're a new brand, we're currently only available for customers in the UK.

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  • When will my Lovebug™ cat food order arrive?

    For individual purchases, there are two shipping options available: standard 3-5 day delivery or next day delivery (t...

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  • How much do you charge for deliveries?

    Standard delivery (3-5 working day) Orders under £29: £3.95 Orders over £29: Free* Special delivery Next day track...

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  • Can I choose a specific time or day for my delivery?

    This currently isn't available. But if you need your Lovebug™ cat food super fast, you can choose next day delivery –...

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  • What happens if I'm not in when my order arrives?

    If you're not home when your order arrives, Royal Mail, Hermes or DPD will leave a calling card, or you'll receive an...

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  • What should I do if my order hasn't been delivered yet?

    Sorry if your order is late! Email hello@lovebugpetfood.com so the team can sort it out for you.

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  • Do you offer contact-free delivery?

    Lovebug™ cat food is delivered by Royal Mail, Hermes or DPD, who follow social distancing measures and current UK Gov...

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